i just paid for the international roaming plan. Unfortunately it does t work either.
I Would love to buy a local sim but I am about a 4 hour drive from the nearest Vodafone store .
anyway, okay, can anyone help me now that I have shelled out 50usd for international data (500mb) which does not work?
TThabks,
reid
Why did I get a lightning bolt with a 'settings' symbol on my Lumia 521 phone after charging it for a few hours? I wasn't able to turn it off or on and when I attempted to remove the cover (I keep my nails short for work and used the flat end of a hair clip), I accidentally shattered the glass (UNBELIEVABLE) and now can't do anything with it.
Is it ruined to the point where I can't have a c.s. rep. remove the SIM card?
If I have to buy another phone, how can use the same SIM card (all my information-contacts, etc.)?
Llama al servicio al cliente eres post pago o prepago?
My teenagers are online all night long and I don't want to fight it. How can I turn off their data access at night, from 10:30 pm to 5:30 am on school nights? Thank you!
sso, I systematically tested every carrier available to me. The results are not very pretty. They also speak to te fact that te intl support guy I called was clueless to the extreme about how cellular authentication actually works.
Airtel 2g service (GPRS!) allows me to register and make connections to the internet.
vodafone, idea, videocon, reliance, cellone, tata do, all fail. A few of these allow the sim to register with their network but do not honor tmobiles authentication server (Vodafone being in that group, which explains why so many tmo India travelers are confused about Vodafone).
SO i guess of all of those carriers only airtel has a roaming agreement with tmo. Too bad there is inly GPRS service here .
sadly tmobile support does not work in a mobile browser on Facebook. Loading Facebook over GPRS is a non starter -- connection is too slow for ffacebook a dybamic content.
police9576 wrote:
NO MORE EMAILS , PLEASE!!!!!
Uh-oh, it's the police!
Looking at the activity on your account, you have posted this "no more emails" message in multiple threads. The emails you are receiving will continue to be sent to you automatically every time someone responds. If you no longer wish to receive updates, you need to go back to the support site and un-follow the individual threads, and/or change your notification preferences.
I don't think this is possible. T-Mobile has a service called "Family Allowances" which (for an extra fee) can restrict the hours that specified devices can be used. However, customer feedback indicates that this only applies to voice telephone calls. It does not restrict data use or text messages. See the following post:
https://support.t-mobile.com/thread/79165
In the above post, the T-Force representative acknowledges that web use remains unrestricted. Moreover, T-Mobile would have no way of controlling or even knowing about data transferred via WiFi, as the traffic does not go through their network.
Two thumbs up!
Verizon
I would like of at&t out of my un-locked GS-4 active , if cant be done then at least be able to update using the T-Mobile site . instead of getting the att cant update right now try in 24 hours ,(the clock starts timing it out/countdown) later ? what the freak is this .? it is unlocked or so that's what att says . my sim card fits , but did have to cut down to fit the slot . I am able to use the phone so far (don't have Wi-Fi calling , but can get around this by using data , I guess ) but feel im missing a lot of the great T-Mobile stuff that comes with using them . seems they are by far the best carrier to use at this time .
I am having the exact same issue. When i connect my phone to the adaptive charger, it charges, but very slowly and the fast charging message does not apperar. I bought note 4 on december. If i connect to the computer, it also does not recognize it. Please help asap, thanks!
I JUST BOUGHT A NEW SAMSUNG GALAXY III.
NOW ALL I WANT TO DO IS TRANSFER MY CONTANS AND
APPS TO MY NEW SAMSUNG GALAXY III
T-MOBILE TECH SUPPPORT KEEPS SENDING ME THESE LINKS THAT SAY
"
Oops! We're sorry about this. For specific steps on syncing your device, go to our Phones page.
ABSOLUTELY NO FRICKN HELP!!!!!!
If they were different issues then that possible. If they were all the same issue then thay would be most likely something user installed.
Try activating a new sim card?
I been getting an invalid zip code error when trying to buy service. I have excellent coverage in my area. My zip code shouldn't be invalid someone please help.
I already did that but my speeds are stilll very slow, we even went as far as swapping phones and simcards at the tmo store but my sim card line was slow , they couldn't figure why it was slow and they referred me back to support.i gave up at this point.
This morning I contacted T-mobile support to get unlock code. There is no place to request via web so I must call via phone. After many transfer call to specialist to others, I also provide my IMEI number of my device but they refuse to support. They say because I can not provide phone number associated with my device. Even I give the IMEi for they check and they get me back with the answers:"there is no record data of your IMEI". They told me to contact Microsoft. of course in this case Microsoft will refuse because when I check info extra it was Manufacturer name RM-917_nam_usa_100 and Mobile Operator TMO-US.
I also check my IMEI via Check if Your Phone is Eligible for the T-Mobile 4G Network | IMEI Status Check it says
Congratulations
Congratulations! Your device is ready for use. Select one of the SIM cards on the previous page to get started.
I know it just says my device is working OK with T-mobile SIM, not other operators. But what a funny when your specialist check my IMEI and said there is no record.
I don't want to compare you with others but with AT&T, even I'm not an AT&T user, I can get unlock code quickly and easily via website AT&T Wireless Consumer Device Unlock Request f my device is eligible. They have option Non-AT&T Mobility customer and I also get my email
Thank you for contacting AT&T about unlocking your mobile device.
Your unlock request number is: 201xxxxxxx
Please confirm your request here within the next 24 hours, or it will be canceled.
If we have further questions or instructions, we'll contact you by email.
Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.
You may also check the status of your request by visiting AT&T's Device Unlock Status Portal.
Sincerely,
As many customer requst and hoping T-mobile developing, I only have two reccomend for T-mobile doing as AT&T. I konw you are two different company and you two have different policies but I think request unlock code is an easy step for customer who want to unlock their device if the device is eligible. We want to unlock our device, not unlock user or contract of T-mobile. I waiting for improvement of T-mobile in developing and making it easier to customer. Hope T-mobile will continue develop and provide excellent service to more customers.
I'm not a T-mobile user and I'm not an AT&T user, too. I just get my T-mobile from my friend and AT&T device belongs to my girlfriend. Just request unlock code this morning and I have 2 diffirences from 2 operators.
Just but a galaxy s 5 and had to update the sim card to the micro sim card, I bought the sim card from a t-mobile store and called customer service to activate it, they said they had it activated and that it could take up to 2 hours to start working....that was 8 hours ago, now my old phone as well as my new phone don't have service and I can't call customer support, I've tried resetting the phone and cleaning up the sim card but can't get anything to work and I'm without a phone
One more thing: My T-mobile is working properly. When insert SIM it requires unlock code. Without SIM, I can use it as a normal phone via Wifi, install, update as normal phone.