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Channel: T-Mobile Support: Message List
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Re: Samsung Galaxy Note Pro 12.2 on T-Mobile

I love Tmobile and I have converted every single person I know around me from close friends to my father in law and got them to@@@ switch to Tmobile. But there is only one thing bugging me, and that is...

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Re: Samsung Galaxy Note Pro 12.2 on T-Mobile

Hmmm, on the second thought is this even the right site to post this request!I sure hope so..

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Re: Fraud Department

hhi I got a call from tmobile telling me my account was closed because fraud activity they told me to bring my id and social to a tmobile store does that sound right??

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Added an sd card and main storage is emulating it

Main storage shows amount on sd card

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Re: Sony Xperia Z3 MMS/Text Issue

I don't think you understand, the issue I am bringing up is not the same as what you think it is. All Sony Xperia's have problem with group text, yes... When you swap to a 3rd party app like hangouts...

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Re: Lollipop 5.1 update?

Yep, the update is very quiet. I haven't heard of anyone receiving it yet. Other devices could be getting 5.1 over the Nexus 6. They should be able to give users an idea when the ota will hit their...

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Re: I can't. make a wifi call to Brazil

what's the point about making a wifi call to brazil? do you have an international plan? can you place the same call using your mobile data?

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Re: Hairline cracks

Not sure where you get the $40 value for your screen protector, most temper glass protector on Amazon are from $6-$25.

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Unlock Request

All I want to do is unlock my basic LG flip phone, but there are no links for submitting an online request or emailing Support to get the code. All I find is the eligibility requirements with a Contact...

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Re: Hairline cracks

Well I normally don't shop for screen protectors on Amazon, they've got abit of a counterfeit problem. I prefer to buy them retail even if they costa little more. Not sure what that has to do with my...

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Re: Sony Xperia Z3 MMS/Text Issue

I'm having much of the same issues with texting. The problems have risen fairly recently though I've had the phone for a few months now. I first remember having this issue a couple of weeks ago on my...

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Re: Sony Xperia Z3 MMS and Smart Call Handling Resolution

**DISREGARD ALL PREVIOUS POSTS!!** I use Textra as well since the Z3's stock messenger app clearly CANNOT handle MMS properly. This is what worked for me.................... 1) Add a NEW APN...

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Re: when I turn my phone on it vibrates with sounds but the screen is blank...

Yikes! If you haven't already, please try powering it off, pulling out the battery for a minute, and then putting it back and powering it back up. If that doesn't take care of it, you may want to try a...

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Re: how do I get my iphone to displa what time people had called me or how...

Thanks for reaching out! You can choose the Call Log tab (clock) in the Phone app to view your call logs, and switch between Missed/Outgoing/Incoming to switch each type you want to view. When you are...

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Re: how can i check the status of a returned device??

Hello! It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like...

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Re: Disable only Talking Internationally

Agreed. We will find out in a few weeks.

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Re: My phone won't turn on and I already tried the system reboot. I really...

We're to hear about your device! Does it have any physical or liquid damage? Do you know if you had the most up to date software version: Software version: ALCATEL ONETOUCH Fierce? If holding the power...

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Re: duplicate messages

Hi there! We recently had an issue with delayed and duplicate messages but this has now been resolved! If you are still experiencing this, we recommend starting with the steps here:...

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Changing phone, but keeping the same account

this may seem like a silly question but this would be my first time changing phones using t-mobile I have a lumia 635 that I bought from the Microsoft store (so I registered it and inserted the sim...

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Re: Early EIP payments inflates bill

Tonight I was credited for the 2 Missing phones.   The down payment plus tax was credited on both phones back to my credit card.  The Missing phones EIP's have now been removed from my account.  There...

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